The response to our radio campaign was tremendous! The winner in our $200 drawing for radio listeners was Daniel C. of Glen Allen, VA. Congratulations.
Our customers’ feedback is an essential part of our continuous improvement process. To encourage our customers to rate our service and let us know what we are doing well or, more importantly, not so well, we pool our customer comment cards and do a quarterly drawing for a $100 gift certificate. Our Q4_2010 winner is Elizabeth B. of Midlothian, VA.
Thank you to all of our customers who took the time to give us valuable feedback.